no refunds for damaged Items
we do not offer refunds if your item was damaged during delivery. please contact the delivery service for compensation.

refunds for incorrect items
if you receive the wrong item, we will offer a full refund. contact us within 7 days of receiving your order, and we will guide you through the process.

no refunds for other reasons
we do not accept returns or offer refunds for any other reasons.

return process:

1. contact us within 7 days if you receive the wrong item.
2. provide your order number and photos of the item.
3. we will provide return instructions.
4. ship the item back to us in its original condition and packaging.
5. once we receive and inspect the item, we will process your refund.

important notes:

• you are responsible for return shipping costs.
• we recommend using a trackable shipping service for returns.
• refunds will be processed within 7-10 business days after we receive the returned item.

if you have any questions, please contact us